Frequently Asked Questions

Practice Background and Doctors

• How long has the practice been open?
  • It was established in 1987 at the Berlin Circle Plaza and relocated to its current Haddon Avenue corner location in 2001.
• Who are the optometrists providing medical care?
  • Patients routinely see experienced clinicians Dr. Nickolas Shissias, Dr. Sara Shissias, & Dr. Alexandra McArthur, alongside a dedicated medical team that highlight  generational, holistic, health-focused care.
• Who handles the eyewear fittings? The practice features dedicated optical staff including long-time opticians Mike Kennedy, Lauren Ciaramella, and apprentice optician Rachel Chopel.

Specialities and Medical Eye Care

• Do they offer medical eye treatments beyond regular glasses and contact lenses? Yes, they provide specialized services including diabetic ocular health assessments, myopia control, dry eye managment, and vision care for traumatic/acquired brain injuries.
• How do they handle severe dry eye or eyelid irritation? The clinic offers the Zocular Eyelid System Treatment (ZEST), an in-office, pain-free treatment specifically targeting blepharitis and chronic dry eye.
• Can they handle eye emergencies? Yes, the team administers emergency eye exams and handles foreign body removals from the eye.
• What insurance plans are recognized? They accept various medical and vision plans including Horizon BCBS, Medicare NJ, United Healthcare, EyeMed, and VSP.
• Why Choose Berlin Eyecare Associates for your examinations and optical wear? Since 1987, Berlin Eyecare Associates has been the practice local families trust because we treat you like neighbors, not numbers. While we’re proud of our welcoming atmosphere, our real strength lies in our medical expertise. Our optometrists handle everything from routine vision exams to specialized medical care, including diabetic eye health and advanced dry eye treatments like ZEST. With an experienced optical team right on-site to help you find the perfect frames, you get the absolute best of both worlds: advanced medical care from doctors you trust, and a friendly team that makes you feel right at home.

How to Prepare for your Appointment

• You can find the new patient paperwork directly on the Berlin Eyecare Associates Patient Forms Page. 
  
  Steps to Complete Your Paperwork
• Download: Click the link on their site to download the complete forms packet PDF to your computer or mobile device.
• Print and Fill: Print out the paperwork at home and fill in your personal information, medical history, and insurance details.
• Gather Medications: Write down or bring a separate list of any medications and dosages you are currently taking.
• Bring to Visit: Bring the completed paper forms with you to your scheduled appointment.